doi: 10.7763/IJMO.2012.V2.153
Behavioral Queueing: An Agent Based Modeling Approach
Karthik Sankaranarayanan
1
,
Carlos Arturo Delgado-Alvarez
2
,
Erik R. Larsen
1
,
Ann van Ackere
2
- 1 Institute of Management, University of Lugano, Switzerland.
- 2 HEC Lausanne, University of Lausanne, Switzerland.
Abstract
Queueing research has a plethora of applications and has been an area of study spanning from telecommunications to economics. Traditionally, studies on queueing has mainly concentrated on design, performance and running of the service facility with customers arriving following a stochastic process. In this paper we take an agent based modeling approach to develop a behavioral model of a queueing system using Cellular Automata (CA). We study how adaptive expectation along with a simple information network (as defined by the CA) affects decision-making behavior among agents (customers).
Keywords
- Agent based modeling
- adaptive expectations
- cellular automata
- queueing
How to Cite
Karthik Sankaranarayanan, Carlos Arturo Delgado-Alvarez, Erik R. Larsen, and Ann van Ackere, "Behavioral Queueing: An Agent Based Modeling Approach," International Journal of Modeling and Optimization, vol. 2, no. 4, pp. 408-412, 2012. https://doi.org/ 10.7763/IJMO.2012.V2.153
Copyright & License
Copyright © 2012 by the authors. This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).